FAQ

We provide roadside assistance 7 days a week across Toronto, Etobicoke, Scarborough, Mississauga, Brampton, Vaughan, Markham, Oakville, Milton, and surrounding Greater Toronto Area communities.

Roadsides Finest is open every day from 7:00 AM to 11:00 PM, weekends included.

Yes. Roadsides Finest is a CAA Authorized Contractor serving members across the GTA. If you're a CAA member, have your membership number ready when you call.

No. Anyone can call us directly for roadside assistance.

We dispatch the closest available technician as soon as you call. Traffic, weather, and your location affect arrival time, and we'll give you a realistic estimate on the phone.

Call (647) 370-2463 anytime. A real person answers every day from 7am to 11pm.

Battery boosts, battery replacement, lockouts, fuel delivery, flat tire service, motorcycle towing, on-the-spot EV charging, and winch outs.

Yes. We test your battery and charging system, and if the battery needs replacing we install a new one on site and take the old one for recycling.

Yes. Our mobile EV charging adds enough range to get you to the nearest charger or home. Tell us your make and model when you call.

Yes. We tow cruisers, sport bikes, touring bikes, and scooters using wheel chocks and soft tie-downs that protect the bike.

Yes. Our winch-out service pulls vehicles out of snow, mud, and ditches using proper recovery points.

It depends on the service, your vehicle, and your location. We give you an up-front quote on the phone before we dispatch, so there are no surprises.

CAA members should check their membership level for what's included. Have your membership number ready when you call.

Many auto insurance policies and credit cards include some roadside coverage. Check your policy. We can provide a receipt for reimbursement.

We'll always quote you up front before any work starts, whatever the day.

Move as far onto the right shoulder as you can, turn on your hazards, and stay inside with your seatbelt on. Call (647) 370-2463 with the highway, direction, and nearest exit. If you're in a live lane or anyone is hurt, call 911 first.

No. Coat hangers, slim jims, and prying can damage wiring, weather stripping, and paint. Our professional tools open most vehicles in minutes without damage.

Yes, every day from 7am to 11pm, at home, work, a parking garage, or the roadside. If the battery won't hold a charge, we can install a new one on the spot.

No. Walking along a highway or busy road is dangerous. Stay with your vehicle and we'll bring fuel to you.

Stop spinning the wheels, which digs you in deeper. Make sure your exhaust pipe is clear of snow if the engine is running, then call us for a winch out.

Your exact location, what's wrong, your vehicle's year, make, and model, and your CAA membership number if you have one.

Our white vans and trucks are marked with the Roadsides Finest name and a blue and red stripe.

It's best if you are, especially for lockouts and boosts. If you can't be, give us clear instructions when you call.

Yes. Let us know the building address, parking level, spot number, and how we get in.

Yes. When you're stuck, you don't want to be searching from the side of the road. Save (647) 370-2463 in your contacts.

Have your battery tested in the fall, especially if it's over 3 years old, take longer drives occasionally, and park in a garage when you can.

A blanket, gloves, phone charger, snow brush and scraper, small shovel, traction aid like sand, flashlight, washer fluid, water, and snacks.

Precondition the cabin while plugged in, use seat heaters instead of cabin heat, slow down on the highway, and charge earlier than you would in summer.